We’ve recently upgraded our sign-in experience. Some users may see an “incorrect password” or sign-in error even when their details are correct. Quick fix:
Use “Forgot password” on the sign‑in page to reset your password, OR
Open the site in a Private/Incognito window and sign in again.
After you complete one of the steps above, sign-in should work normally going forward.
Have questions or need advice? Contact our Aboriginal heritage team using the Aboriginal Heritage Enquiry Form or call 6551 8002 and select Option 1.